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The Counter
The Counter is a franchise offering full-service or non-traditional restaurants featuring customizable build-your-own burgers with over 312,000 combinations, signature burgers, sandwiches, salads, side dishes, desserts, ice-cream shakes, and non-alcoholic and alcoholic beverages like beer and wine, using proprietary recipes and high-quality ingredients in a modern industrial setting. Franchisees operate under the comprehensive Counter System, adhering to strict standards for food preparation, operations, marketing, and intellectual property use to emphasize quality, nutrition, and customer choice. The business model targets the general public, particularly health-conscious consumers seeking alternatives to fast food, serving lunch and dinner year-round in competitive markets including fast casual and full-service dining.
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Franchise Costs
6% royalty + 1% ad fund (up to 3%) + $65/mo guest loyalty + $85/mo online ordering + up to $250/mo data fees
Financial Performance
Item 19 Financial Performance
This franchise did not provide Item 19 financial performance data.
Be careful if you are interested in investing. The lack of financial performance representations may indicate limited data or varying results across franchises.
Extracted Item 19 Section
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Unlock financial performance dataThe Counter Franchise Analysis
Customizable burgers with endless combos sound like a winner in fast-casual dining, especially targeting health-conscious eaters tired of standard fast food. But The Counter's FDD paints a picture of contraction and legal friction after nearly two decades in franchising. With SBA loan records and no Item 19 earnings data, is this a hidden gem or a system signaling trouble? Unlock the full breakdown to find out if the numbers back a bold investment.
Item 7 lays out a hefty initial investment of $713,133 to $1,988,750, covering build-out for full-service or non-traditional spots in that modern industrial vibe, plus equipment, inventory, and opening marketing. The $35,000 franchise fee gets you into the Counter System with proprietary recipes, training, and ops support from headquarters in Scottsdale, AZ—now backed by MTY Food Group. Ongoing fees hit 6% royalty, 1% brand fund (potentially up to 3%), plus extras like $65/month guest loyalty, $85/month online ordering, and up to $250/month data fees, which could squeeze margins if sales lag.
System size shrank from 8 to 6 franchise locations in 2025—a 25% drop—amid 1 termination and just 2 corporate units, raising flags on momentum since franchising began in 2006. No Item 19 means no disclosed revenues or profits, forcing reliance on 8 SBA loans averaging $979,813 for financing insights, but litigation history includes breach claims, terminations, trademark fights, and state law violations—even class actions. For buyers eyeing competitive burger markets, this suggests high risk without proven unit-level economics; the wide investment range rewards prime sites but punishes underperformers in a tough sector.
Analysis based on the 2026 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How The Counter Compares
Key Insights
- Higher investment than 77% of Fast Food franchises
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
The Counter Current | $713K – $2.0M | $35K | 6.0% | 6 |
| MCDONALD'S | $1.5M – $2.6M | $45K | N/A | 12,772 |
| LITTLE CAESARS | $377K – $1.8M | $20K | 6.0% | 3,788 |
| AFC | $45K – $151K | $6K | 8.0% | 3,572 |
| KFC (NON-TRADITIONAL) | $1.2M – $4.2M | $45K | N/A | 3,404 |
| SONIC DRIVE-IN | $1.5M – $2.5M | $15K | 5.0% | 3,120 |
Fast Food Average 133 franchises | $598K – $1.6M | $35K | 6.1% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 133 Fast Food franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2025)
Outlets by state across the United States
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for The Counter franchisees (2012 – 2019)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
8 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
9 franchisee contacts on file from official FDD filings.
9 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Primarily disputes involving breach of contract, termination and post-termination obligations (including trademark infringement and fee collection), misrepresentation, rescission claims, and violations of state franchise investment protection acts, including class actions.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a The Counter franchise ranges from $713,133 to $1,988,750. This includes a franchise fee of $35,000. Ongoing royalty fees are 6.0% of gross sales.
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