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We extract fees, Item 19 financials, franchisee contacts, SBA default rates, litigation, and outlet data from every FDD — so you can compare brands in minutes, not months. Used by multi-unit operators, consultants, and franchise development teams.

Carstar

Carstar

CARSTAR franchises automobile collision repair facilities that utilize distinctive trademarks, regional marketing, preferred vendor relationships, and business and financial analysis tools. The business model offers both conversion franchises for existing repair shops and new ground-up facilities, with total investments ranging from $23,500 to $804,300 depending on the type. Services are provided to the insurance industry, commercial accounts, and individual automobile owners.

471locations
$24K–$165K
Since 1989
AutomotiveCharlotte, NCDriven Brands, Inc.www.carstar.comDisclaimer

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Franchise Costs

Franchise Fee
$10,000
Initial Investment
$23,500 – $165,300
Royalty Rate
4.00%
Brand Fund
1.00%
Fixed Monthly Fees
$1,390 – $1,640

Tiered royalty (greater of $1,000/mo or 1.5% of base volume + 4% of growth sales) + greater of $500/mo or 1% insurance & marketing fund + $1,295-$1,545/mo software + $299/yr training + $845/yr conference

Financial Performance


Item 19 Financial Performance

Average Gross Revenue
$3,205,928
Median Gross Revenue
$2,579,601
Top Quartile Revenue
$4,415,194
Bottom Quartile Revenue
$1,629,645

Data Based On: 397 franchised CARSTAR Facilities open and operating as of the end of the 2024 Fiscal Year, with data separated into top performing 50% and bottom performing 50% based on average Gross Sales for the 2024 Fiscal Year.

Extracted Item 19 Section

Avg. Revenue: $3,205,928

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Carstar Franchise Analysis

In the high-stakes world of auto collision repair, where insurance giants dictate the flow of business, Carstar stands out with its dual-track model for converting existing shops or building anew. Backed by parent Driven Brands, this network leverages preferred vendor ties and regional marketing muscle. Item 19 financial disclosures paint a picture of robust performance across nearly 500 outlets, yet tiered fees and a trail of contract disputes raise eyebrows—can you navigate to profitability in this resilient sector?

Item 7 in the 2025 FDD details a wide investment spectrum: $23,500 minimum for conversion franchises up to $804,300 for ground-up builds, with the core initial range pegged at $23,500-$165,300 including the $10,000 franchise fee. Ongoing costs layer complexity—royalties are the greater of $1,000 monthly or 1.5% on base volume plus 4% on growth sales, paired with a 1% brand/ad fund (minimum $500/month), plus $1,295-$1,545 monthly software fees, $299 annual training, and $845 yearly conference dues. Item 19 shines brightly: average gross revenue hits $3,205,928 with a median of $2,579,601, signaling strong top-line potential driven by insurance, commercial, and retail clients, though profitability hinges on operational scale and cost discipline.

System vitality shows steady expansion from 455 locations in 2023 to 475 in 2024 (+4%), with 44 projected new units, 16 transfers, just 1 non-renewal, but 31 terminations signaling some churn. SBA financing supports 60 loans averaging $1,046,935, easing entry for qualified buyers. Litigation centers on franchisor pursuits for unpaid fees, early closures, and non-compete breaches, with minimal franchisee pushback—a stable but demanding ecosystem where conversion plays minimize risk and accelerate revenue ramps.

Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.

How Carstar Compares

Key Insights

  • Lower investment than 88% of Business Services franchises
  • Higher than average SBA loan default rate in Business Services
FranchiseInvestmentFeeRoyaltyLocations
Carstar
Current
$24K – $165K$10K4.0%471
Bimbo Foods Bakeries Distribution, LLC$14K – $607KN/AN/A6,454
THE UPS STORE (TRADITIONAL)$216K – $609K$30K5.0%4,500
RE/MAX$37K – $337K$35K1.0%2,994
JACKSON HEWITT TAX SERVICE$71K – $105K$25K15.0%2,744
CRUISE PLANNERS$2K – $21K$11K3.0%2,655
Business Services Average
198 franchises
$121K – $289K$47K10.2%

* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 198 Business Services franchises by location count.

Locations & Growth


Outlet Growth Over Time

Total outlets at end of each year

Geographic Distribution (2024)

Outlets by state across the United States

Top States
1CA
73
2TX
45
3NY
41
4WA
32
5IL
32
6OH
18
7PA
17
8VA
16
9MO
16
10NC
15
11NJ
15
12FL
14
13KS
13
14CO
12
15AZ
12

+26 more states

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SBA Loan History


Historical SBA 7(a) loan data for Carstar franchisees (20102025)

Total Loans
60
Average Loan
$1,046,935
Total Volume
$62.8M
Default Rate
0.0%

Loans by Year

SBA 7(a) loan activity over time

* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.

60 SBA loans on record

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Franchisee Contacts

634 franchisee contacts on file from official FDD filings.

634 Contacts Available

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Due Diligence


Litigation (Item 3)

Franchisee Cases4

Primarily breach of contract actions by franchisor against former franchisees for unpaid amounts, early closure/abandonment, and post-term noncompetition covenant violations; one counterclaim action stemming from former franchisee's wrongful termination claim.

Bankruptcy (Item 4)

Bankruptcy HistoryNo
No bankruptcy history reported

System Health (Item 20)

Franchise system changes reported in the most recent fiscal year

Terminations
31
Non-Renewals
1
Reacquired
0
Ceased Ops
0
Transfers
16
Sold to Franchisees
0
Projected New
44

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Frequently Asked Questions

The total initial investment to open a Carstar franchise ranges from $23,500 to $165,300. This includes a franchise fee of $10,000. Ongoing royalty fees are 4.0% of gross sales.