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CYBERBACKER
Cyberbacker franchises allow operators to connect business owners with outsourced virtual assistants called 'cyberbackers' who provide remote assistance in areas such as administration, employee training, marketing, customer service, lead generation, and sales. Franchisees sell client contracts handled by affiliate Cyberbacker, Inc., earning a 7% commission on payments (or 8.33% in non-exclusive markets without a mentor) plus 52% of net profits, supported by a dedicated growthbacker and careerbacker team. The target market includes small to large business owners with varying support needs.
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Franchise Costs
No royalty + brand fund currently 0% (3% if established) + $1,950-$2,600/mo support team fee + $50/mo technology suite fee per account
Financial Performance
Item 19 Financial Performance
This franchise did not provide Item 19 financial performance data.
Be careful if you are interested in investing. The lack of financial performance representations may indicate limited data or varying results across franchises.
Extracted Item 19 Section
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Unlock financial performance dataCYBERBACKER Franchise Analysis
Cyberbacker's pitch of passive income from virtual assistant matchmaking hooked early franchisees in the booming remote work era, but the 2024 FDD uncovers a sharper reality. Franchising only since 2021, this Utah-based system exploded to 50 locations by 2022 before contracting sharply—hinting at either market saturation or operational hurdles. What does the trajectory say about sustainability, and why the silence on earnings?
Item 7 details a lean initial investment of $52,000-$84,950, including a $30,000 franchise fee, making entry accessible compared to many business services peers. Ongoing costs skip traditional royalties and brand fund (currently 0%, rising to 3% once established), but hit hard with $1,950-$2,600 monthly support team fees plus $50 per account for the technology suite—potentially eating 20-30% of early revenue depending on scale. Franchisees earn via client contracts managed by corporate affiliates: 7% commission on payments (8.33% in non-exclusive markets sans mentor) plus 52% of net profits, bolstered by dedicated growth and career teams. Yet, no Item 19 disclosure leaves earnings opaque; without validated averages, projecting viability relies on self-reported sales cycles and client retention.
System health flashes red: from 50 units in 2022 to 33 in 2023 (-34%), now at 31 total (1 corporate), with just 7 projected new units and 2 transfers. This post-pandemic pullback in a virtual services niche suggests high churn or unproven demand, especially for franchisees reselling corporate-handled contracts. For risk-tolerant investors eyeing low-overhead B2B sales, the model tempts—but the contraction and absent financials scream caution over quick wins.
Analysis based on the 2024 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How CYBERBACKER Compares
Key Insights
- Lower investment than 76% of Business Services franchises
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
CYBERBACKER Current | $52K – $85K | $30K | 0.0% | 31 |
| Bimbo Foods Bakeries Distribution, LLC | $14K – $607K | N/A | N/A | 6,454 |
| THE UPS STORE (TRADITIONAL) | $216K – $609K | $30K | 5.0% | 4,500 |
| RE/MAX | $37K – $337K | $35K | 1.0% | 2,994 |
| JACKSON HEWITT TAX SERVICE | $71K – $105K | $25K | 15.0% | 2,744 |
| CRUISE PLANNERS | $2K – $21K | $11K | 3.0% | 2,655 |
Business Services Average 198 franchises | $121K – $289K | $47K | 10.2% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 198 Business Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2023)
Outlets by state across the United States
+25 more states
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Unlock location growth dataFranchisee Contacts
25 franchisee contacts on file from official FDD filings.
25 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a CYBERBACKER franchise ranges from $52,000 to $84,950. This includes a franchise fee of $30,000. Ongoing royalty fees are 0.0% of gross sales.
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