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BEN & JERRY'S SCOOP SHOP
Ben & Jerry’s Scoop Shop franchises operate retail ice cream shops offering super-premium ice cream, ice milk, sorbet, frozen yogurt, frozen desserts, toppings, confections, novelties, fountain drinks, and other food and beverage items under the proprietary Ben & Jerry’s brand and system. The business model involves granting franchises for various shop formats including full-sized shops, in-line shops, kiosks, and satellite shops, with initial investment ranges provided and ongoing royalties, targeting multiple-unit development for qualified operators. They serve the general public through on-site sales, off-premises catering, special events, mobile vending, and on-demand delivery services.
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Franchise Costs
3% royalty + 2% ad fund + $100/mo POS SaaS license fee (technology up to $3,500/yr)
Financial Performance
Item 19 Financial Performance
Data Based On: The data is based on 124 franchised Scoop Shops that were continuously operating and reported sales for the 52-week period ending December 31, 2024, as detailed in Chart 1 and Note 3 on pages 2-3. Company-owned shops are explicitly excluded from these results, as stated in Note E on page 4.
* Average and median gross revenue for Scoop Shops open all 12 months in 2024 are directly extracted from Note 3 on page 3. Note 7 on page 4 explicitly states that the financial performance representations do not reflect the cost of goods, operating expenses, or other costs/expenses required to obtain potential net income or profit. Therefore, average net income, average net profit, average EBITDA, EBITDA margin percentage, and best guess profit range (low/high) are set to null due to the absence of expense or profit margin data. Revenue quartile figures were not explicitly provided or derivable from segment-specific averages.
Extracted Item 19 Section
Avg. Revenue: $664,319
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Unlock financial performance dataBEN & JERRY'S SCOOP SHOP Franchise Analysis
The Ben & Jerry's Scoop Shop franchise tantalizes with its legendary brand and indulgent product lineup, but the real story hides in the numbers that Item 19 finally unveils for the first time in years. Growth has been glacial for a name synonymous with social activism and flavor innovation, hinting at a mature model that's selective about expansion. Is this a stable niche play or a sign the ice cream wars have cooled off?
Item 7 outlines a substantial entry: initial investment from $238,800 to $550,800, covering builds for full shops, kiosks, or satellites, plus a $39,500 franchise fee. Ongoing fees include 3% royalties, 2% brand/ad fund, $100/month POS SaaS, and up to $3,500/year in tech—totaling around 5-7% of sales in outflows. Item 19 delivers the revenue punch: average gross sales of $664,319 and median $612,025 from existing units, suggesting solid top-line potential in high-traffic spots, though variance implies location matters hugely. No net profit figures, so operators must layer in 30-35% COGS typical for ice cream plus labor to gauge viability.
System health shows caution: just 152 franchised locations (plus 2 corporate), inching from 91 to 92 units year-over-year for +1% growth, with 7 projected new units and 7 transfers signaling some churn but active interest. SBA data reveals 33 loans averaging $284,042, indicating accessible financing for qualified buyers. For multi-unit developers, this could mean steady $600K+ performers in premium markets, but the slow expansion and modest projections warn against expecting rapid scaling—perfect for patient operators who thrive on brand loyalty over explosive growth.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How BEN & JERRY'S SCOOP SHOP Compares
Key Insights
- Top 10 largest franchise system in Desserts & Ice Cream
- Higher than average SBA loan default rate in Desserts & Ice Cream
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
BEN & JERRY'S SCOOP SHOP Current | $239K – $551K | $40K | 3.0% | 152 |
| RITA'S FRANCHISE COMPANY, LLC; RITA'S ICE-CUSTARD-HAPPINESS | $315K – $713K | $35K | 6.5% | 569 |
| MENCHIE'S | $180K – $515K | $54K | 6.0% | 295 |
| DIPPIN' DOTS | $139K – $399K | $35K | 6.0% | 260 |
| MARBLE SLAB CREAMERY | $355K – $477K | $25K | 6.0% | 249 |
| BRUSTER'S | $415K – $1.1M | $40K | 5.0% | 219 |
Desserts & Ice Cream Average 28 franchises | $326K – $656K | $37K | 7.0% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 28 Desserts & Ice Cream franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+15 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for BEN & JERRY'S SCOOP SHOP franchisees (2015 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
33 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
309 franchisee contacts on file from official FDD filings.
309 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a BEN & JERRY'S SCOOP SHOP franchise ranges from $238,800 to $550,800. This includes a franchise fee of $39,500. Ongoing royalty fees are 3.0% of gross sales.
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