GLASS DOCTOR
Glass Doctor franchises enable owners to install, repair, and replace residential and commercial flat glass, shower enclosures, and auto glass, while providing related services and selling related products under standardized systems via Home and Business or Auto options. The business model supports start-up franchises or conversions of existing glass service businesses, granting exclusive territories based on population. They target residential homeowners and commercial property owners needing glass repair, replacement, and maintenance services.
Franchise Costs
Tiered 4-7% royalty + 2% MAP ad fund + $539-$1,036/mo software, technology, QuickBooks, call center & NAGS fees
Financial Performance
Item 19 Financial Performance
Data Based On: 153 franchised businesses (referred to as 'Reporting Businesses') included in Item 19, open for the full year 2023. This includes subsets of 135 businesses reporting Home and Business (HB) sales data and 90 businesses reporting Auto sales data, for the period January 1, 2023 through December 31, 2023.
* The document provides Gross Sales data segmented by service type: 'Home and Business (HB) Gross Sales' and 'Auto Gross Sales'. Many franchised units operate under both options, meaning a single unit can generate both types of sales. The FDD provides averages, medians, and quartile data for these two revenue streams separately (e.g., Average Annual HB Gross Sales and Average Annual Auto Gross Sales). It does not provide an aggregated 'total gross revenue per franchise unit' or its median/quartiles, nor does it provide the necessary underlying data to calculate a meaningful overall average, median, or quartile of total revenue per unit from the provided segmented sales figures. Therefore, average_gross_revenue, median_gross_revenue, revenue_top_quartile, and revenue_bottom_quartile are set to null. No information regarding net income, net profit, EBITDA, or expenses is provided within Item 19, so all related fields are null.
Extracted Item 19 Section
How GLASS DOCTOR Compares
Key Insights
- Top 10 largest franchise system in Automotive Services
- Lower than average SBA loan default rate in Automotive Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
GLASS DOCTOR Current | $155K – $317K | $60K | 6.0% | 165 |
| Tire Pros | $12K – $137K | $7K | N/A | 644 |
| MICHELIN RETREAD TECHNOLOGIES (MICHELIN COMMERCIAL SERVICE NETWORK) | $189K – $4.3M | $3K | N/A | 340 |
| CHRISTIAN BROTHERS AUTOMOTIVE | $550K – $680K | $135K | 50.0% | 302 |
| CHRISTIAN BROTHERS AUTOMOTIVE | $530K – $645K | $135K | 50.0% | 265 |
| TOMMY'S EXPRESS | $5.0M – $8.5M | $50K | 4.0% | 206 |
Automotive Services Average 24 franchises | $442K – $985K | $47K | 12.8% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 24 Automotive Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2023)
Outlets by state across the United States
+28 more states
SBA Loan History
Historical SBA 7(a) loan data for GLASS DOCTOR franchisees (2010 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
Franchisee Contacts
254 franchisee contacts on file from official FDD filings.
| Name | SBA Loan |
|---|---|
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
254 Contacts Available
Unlock all GLASS DOCTOR franchisee contacts with verified contact information
Due Diligence
Litigation (Item 3)
Misrepresentation and fraud claims by a former franchisee regarding the franchise sale, including issues related to territory, national accounts, training, and licensing.
Bankruptcy (Item 4)
President Jeramy Sibley filed Chapter 13 on June 21, 2012 (discharged February 23, 2017, closed June 29, 2017). The Collected Group LLC (portfolio company controlled by KKR, not involving franchisor) filed Chapter 11 on April 5, 2021 (emerged May 26, 2021).
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
Frequently Asked Questions
The total initial investment to open a GLASS DOCTOR franchise ranges from $155,400 to $317,100. This includes a franchise fee of $59,900. Ongoing royalty fees are 6.0% of gross sales.
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