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MOBILITY CITY
Mobility City franchises provide mobile repairs, rentals, sales, white glove delivery, sanitization of mobility equipment, and related products and services through uniformed technicians and retail showrooms. The business model grants franchises to operate within designated territories using the franchisor's proprietary system, trademarks, and approved supplies. Target market includes individuals and businesses needing mobility aids, especially those preferring in-home services over traditional service centers.
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Franchise Costs
7% royalty (with $4,000 monthly minimum after month 7/10) + 1% brand development fund + up to $2,500/mo technology fee
Financial Performance
Item 19 Financial Performance
Data Based On: Data is based on 42 Operational Franchise Outlets that were open during the entire 2025 Calendar Year, as described in Item 19.
* Extracted average and median gross revenue for the 2025 Calendar Year directly from 'Table 3 Operational Franchise Outlet Summary' on page 7. No explicit top/bottom quartile averages, gross profit, net income, net profit, EBITDA, or detailed expense data were provided specifically for franchised outlets, hence these fields are null. The Company Owned Outlet data on page 4 was ignored as per instructions.
Extracted Item 19 Section
Avg. Revenue: $860,189
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Unlock financial performance dataMOBILITY CITY Franchise Analysis
In a booming market for at-home mobility solutions, Mobility City stands out with its blend of retail showrooms and on-site services for scooters, walkers, and more. Item 19 financials paint a picture of steady performance in a niche serving aging populations and businesses, while SBA lending activity hints at accessible financing. But with a bankruptcy in the rearview and a settled franchisee dispute, does this system's expansion pace match the opportunity?
Item 7 lays out the initial investment from $240,350 to $539,800, covering the $47,500 franchise fee, showroom buildout, inventory of mobility aids, vehicles for white-glove delivery, and working capital. Ongoing fees hit hard: 7% royalty with a $4,000 monthly minimum kicking in after months 7 or 10, plus 1% brand fund and up to $2,500 monthly tech fee. Item 19 shines here, disclosing average gross revenue of $860,189 and median of $821,089 across units—strong for a 50-unit system franchising since 2017, suggesting territories can generate solid top-line if you nail local demand from seniors and healthcare providers.
System health shows modest growth with 4 projected new units amid 2 terminations and 2 transfers, plus 1 corporate spot in Boca Raton, FL. SBA data is encouraging: 21 loans averaging $190,081 with just a 4.8% default rate, easing entry for qualified buyers. That said, a past bankruptcy and 2020 arbitration settlement over FDD issues and licenses flag execution risks—territories are exclusive, but scaling repairs and rentals demands operational hustle in this service-heavy model.
Analysis based on the 2026 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How MOBILITY CITY Compares
Key Insights
- Top 10 largest franchise system in General Retail
- Lower than average SBA loan default rate in General Retail
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
MOBILITY CITY Current | $240K – $540K | $48K | 7.0% | 50 |
| ACE HARDWARE | $604K – $2.0M | $5K | N/A | 4,885 |
| DO IT BEST CORP. | $853K – $1.6M | $9K | N/A | 3,555 |
| WINDOW WORLD, WORLD OF WINDOWS | $123K – $363K | $45K | N/A | 211 |
| FLEET FEET, FLEET FEET TRIATHLETE | $352K – $652K | $45K | 4.0% | 197 |
| PRETZELMAKER | $392K – $573K | $25K | 7.0% | 129 |
General Retail Average 14 franchises | $530K – $1.0M | $108K | 5.7% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 14 General Retail franchises by location count.
SBA Loan History
Historical SBA 7(a) loan data for MOBILITY CITY franchisees (2018 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
21 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
53 franchisee contacts on file from official FDD filings.
53 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Arbitration by terminated former franchisee Downing & Downing LLC regarding breach of franchise agreement, required licenses, and FDD disclosures, settled April 2020.
Bankruptcy (Item 4)
Chief Operating Officer Vincent L. Baratta filed Chapter 7 personal bankruptcy on January 12, 2018, discharged April 13, 2018, in connection with a divorce.
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a MOBILITY CITY franchise ranges from $240,350 to $539,800. This includes a franchise fee of $47,500. Ongoing royalty fees are 7.0% of gross sales.
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