Zaxby's
Zaxby's franchises quick-casual dining restaurants featuring an upscale menu of chicken fingers, buffalo wings, salads, sandwiches, and promotional items complemented by unique brand sauces. The business model grants franchises for single or multiple restaurants under proprietary systems, marks, operating standards, and development schedules, with total investments ranging from $1.4M to $3.8M. It targets consumers seeking fresh, prepared-to-order meals via dine-in, carry-out, drive-thru, or delivery in the fast-casual chicken segment.
Franchise Costs
6% royalty + 1.5% national marketing fund (up to 4% total weekly marketing including local co-op/multi-DMA) + $0.06 per transaction technology fee
Financial Performance
Item 19 Financial Performance
This franchise did not provide Item 19 financial performance data.
Be careful if you are interested in investing. The lack of financial performance representations may indicate limited data or varying results across franchises.
Extracted Item 19 Section
How Zaxby's Compares
Key Insights
- Higher investment than 96% of Fast Casual franchises
- Top 10 largest franchise system in Fast Casual
- Lower than average SBA loan default rate in Fast Casual
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
Zaxby's Current | $1.4M – $3.8M | $35K | 6.0% | 826 |
| Tropical Smoothie Cafe | $300K – $721K | $35K | 6.0% | 1,371 |
| TROPICAL SMOOTHIE CAFÉ | $300K – $721K | $35K | 6.0% | 1,371 |
| FIREHOUSE SUBS RESTAURANTS (UNIT) | $379K – $1.4M | $20K | 6.0% | 1,248 |
| Qdoba | $548K – $1.3M | $40K | 5.0% | 652 |
| CHICK-FIL-A License Program | $586K – $3.3M | N/A | 10.0% | 412 |
Fast Casual Average 107 franchises | $532K – $1.2M | $39K | 5.6% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 107 Fast Casual franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+2 more states
SBA Loan History
Historical SBA 7(a) loan data for Zaxby's franchisees (2010 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
Franchisee Contacts
889 franchisee contacts on file from official FDD filings.
| Name | SBA Loan |
|---|---|
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
889 Contacts Available
Unlock all Zaxby's franchisee contacts with verified contact information
Due Diligence
Litigation (Item 3)
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
Frequently Asked Questions
The total initial investment to open a Zaxby's franchise ranges from $1,445,000 to $3,810,500. This includes a franchise fee of $35,000. Ongoing royalty fees are 6.0% of gross sales.
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