ChatGPTClaudeCursorGemini
The only franchise database you can use inside ChatGPT, Claude & Cursor. Learn more →

1,700+ FDDs structured for franchise professionals

We extract fees, Item 19 financials, franchisee contacts, SBA default rates, litigation, and outlet data from every FDD — so you can compare brands in minutes, not months. Used by multi-unit operators, consultants, and franchise development teams.

Zaxby's

Zaxby's

Zaxby's franchises quick-casual dining restaurants featuring an upscale menu of chicken fingers, buffalo wings, salads, sandwiches, and promotional items complemented by unique brand sauces. The business model grants franchises for single or multiple restaurants under proprietary systems, marks, operating standards, and development schedules, with total investments ranging from $1.4M to $3.8M. It targets consumers seeking fresh, prepared-to-order meals via dine-in, carry-out, drive-thru, or delivery in the fast-casual chicken segment.

826locations
$1445K–$3811K
Since 1994
Food & BeverageAtlanta, GACraveability Parent LLCwww.zaxbys.comDisclaimer

Loading preview...

Unlock FDD download

Download this + 1,700 other FDDs · One-time purchase

Franchise Costs

Franchise Fee
$35,000
Initial Investment
$1,445,000 – $3,810,500
Royalty Rate
6.00%
Brand Fund
1.50%

6% royalty + 1.5% national marketing fund (up to 4% total weekly marketing including local co-op/multi-DMA) + $0.06 per transaction technology fee

Financial Performance


Item 19 Financial Performance

This franchise did not provide Item 19 financial performance data.

Be careful if you are interested in investing. The lack of financial performance representations may indicate limited data or varying results across franchises.

Extracted Item 19 Section

Unlock financial performance data with full access to 1,700+ franchise reports

Unlock financial performance data

Zaxby's Franchise Analysis

Zaxby's has carved a niche in the competitive fast-casual chicken space, but its refusal to disclose Item 19 earnings leaves investors guessing about real-world profitability. With three decades of franchising under its belt and a recent uptick in units, the system's momentum hints at resilience—yet low terminations mask whether franchisees are truly thriving or just hanging on. What does the SBA loan performance reveal about long-term viability in this high-investment game?

Item 7 in the 2025 FDD pegs total investment at $1,445,000 to $3,810,500 for a single unit, including the $35,000 franchise fee, driven by build-out, equipment, and inventory in the drive-thru heavy model. Ongoing fees hit 6% royalty on gross sales, 1.5% brand fund (potentially up to 4% with local co-op), plus a $0.06 per transaction tech fee—standard for QSR but cumulative on $1M+ sales volumes. No Item 19 means no median gross sales or profit data, a red flag forcing reliance on anecdotes; SBA records show 134 loans averaging $1,320,917 with a stellar 1.5% default rate, suggesting financed owners are repaying reliably despite the hefty upfront capital.

Since 1994, Zaxby's grew steadily to 826 franchised units (143 corporate) by 2024, up 4% from 796 in 2023, with 50 projected openings signaling controlled expansion. Health metrics shine: only 6 terminations and 58 transfers indicate stability, not distress. This trajectory means a mature brand with barriers to oversaturation, but the lack of earnings transparency and $1.4M+ entry could strain underperformers—ideal for experienced operators with deep pockets eyeing chicken's demand, less so for newcomers without proven QSR chops.

Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.

How Zaxby's Compares

Key Insights

  • Higher investment than 96% of Fast Casual franchises
  • Top 10 largest franchise system in Fast Casual
  • Lower than average SBA loan default rate in Fast Casual
FranchiseInvestmentFeeRoyaltyLocations
Zaxby's
Current
$1.4M – $3.8M$35K6.0%826
Tropical Smoothie Cafe$276K – $771K$35K6.0%1,650
TROPICAL SMOOTHIE CAFÉ$300K – $721K$35K6.0%1,371
FIREHOUSE SUBS RESTAURANTS (UNIT)$405K – $1.6M$20K6.0%1,249
Qdoba$548K – $1.3M$40K5.0%652
CHICK-FIL-A License Program$586K – $3.3MN/A10.0%412
Fast Casual Average
107 franchises
$529K – $1.2M$39K5.6%

* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 107 Fast Casual franchises by location count.

Locations & Growth


Outlet Growth Over Time

Total outlets at end of each year

Geographic Distribution (2024)

Outlets by state across the United States

Top States
1GA
206
2FL
112
3NC
97
4AL
89
5TN
87
6SC
68
7MS
36
8KY
33
9AR
21
10VA
19
11TX
15
12IN
13
13LA
8
14UT
8
15OK
7

+2 more states

Unlock location growth data with full access to 1,700+ franchise reports

Unlock location growth data

SBA Loan History


Historical SBA 7(a) loan data for Zaxby's franchisees (20102025)

Total Loans
134
Average Loan
$1,320,917
Total Volume
$177.0M
Default Rate
1.5%

Loans by Year

SBA 7(a) loan activity over time

* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.

134 SBA loans on record

Unlock SBA loan history with full access to 1,700+ franchise reports

Unlock SBA loan history

Franchisee Contacts

889 franchisee contacts on file from official FDD filings.

889 Contacts Available

Unlock all Zaxby's franchisee contacts with verified contact information

Unlock contacts

Due Diligence


Litigation (Item 3)

Franchisee Cases0
No litigation involving franchisees reported

Bankruptcy (Item 4)

Bankruptcy HistoryNo
No bankruptcy history reported

System Health (Item 20)

Franchise system changes reported in the most recent fiscal year

Terminations
6
Non-Renewals
0
Reacquired
0
Ceased Ops
1
Transfers
58
Sold to Franchisees
0
Projected New
50

Unlock due diligence reports with full access to 1,700+ franchise reports

Unlock due diligence reports

Frequently Asked Questions

The total initial investment to open a Zaxby's franchise ranges from $1,445,000 to $3,810,500. This includes a franchise fee of $35,000. Ongoing royalty fees are 6.0% of gross sales.