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2ND FAMILY HOMECARE AND SUPPORT SERVICES

2ND FAMILY HOMECARE AND SUPPORT SERVICES

2nd Family franchises operate non-medical home care and support services businesses, providing personal assistance, companionship, meal preparation, medication reminders, light housekeeping, transportation, and other care tasks to clients in their residences under the '2nd Family' trademarks and system standards. Franchisees serve designated territories with a business model focused on uniform operating procedures, training, and care standards. The target market includes senior citizens, disabled individuals, and those recovering from illnesses or injuries needing short- or long-term non-medical care.

24locations
$120K–$218K
Since 2017
ServicesEldersburg, MD2nd Family Holdings, LLCwww.2ndfamily.comDisclaimer

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Franchise Costs

Franchise Fee
$60,000
Initial Investment
$119,825 – $217,500
Royalty Rate
5.50%
Brand Fund
1.00%
Fixed Monthly Fees
$1,100 – $1,100

5.5% royalty (with monthly minimums) + greater of 1% or $500/mo brand fund + $1,100/mo system & software fees

Financial Performance


Item 19 Financial Performance

Average Gross Revenue
$14,072.29
Median Gross Revenue
$6,940

Data Based On: 7 individual franchised territories that first opened in 2025 and received revenue in 2025, derived from 4 franchisees listed in Table 5.

* Calculated average and median gross revenue for 7 individual franchised territories. Data derived from Table 5 ('2025 Revenue Territories First Opened in Calendar Year 2025'). For franchisees operating multiple territories, the total revenue was divided by the number of territories to estimate per-territory revenue (Franchise 6: $45,576 / 2 territories = $22,788 per territory; Franchise 7: $20,820 / 3 territories = $6,940 per territory). Franchisees without specific territory counts were assumed to operate 1 territory (Franchise 5: $25,518; Franchise 9: $6,592). Total territories = 1 + 2 + 3 + 1 = 7.

Extracted Item 19 Section

Avg. Revenue: $14,072

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2ND FAMILY HOMECARE AND SUPPORT SERVICES Franchise Analysis

Senior care demands are surging, and 2nd Family has surged right alongside with breakneck expansion from a standing start. Their 2026 FDD's Item 19 delivers revenue snapshots across a compact network, while sparse SBA loan records whisper about real-world funding hurdles. Can a system this young deliver the steady income investors crave, or is the hype outpacing the proof?

Item 7 pegs total investment at $119,825-$217,500, including a $60,000 franchise fee, with ongoing royalties at 5.5% (enforced by monthly minimums), a brand fund of the greater of 1% or $500/month, plus fixed $1,100/month for systems and software—fees that could strain slim margins early on. Item 19 discloses average gross revenue of $14,072 and median of $6,940 across units (likely monthly figures given the scale), painting a picture of modest performance in a high-touch industry; the wide avg-median gap signals a few outperformers lifting the rest. Only 24 franchise locations plus one corporate unit as of 2025, up 380% from five in 2024, with 23 projected new units, reflect hyper-growth from a 2017 franchising launch—but such velocity from a tiny base often masks high failure risks before maturity.

SBA data shows just one loan averaging $140,600, suggesting limited bank appetite or few takers scaling up. This Eldersburg, MD-based brand targets non-medical care for seniors and disabled clients via standardized training and territories, but low revenues relative to $2,600+ monthly fixed-ish fees (brand min + software) flag cash flow squeezes for underperformers. Explosive unit count growth is a green light for momentum, yet the revenue skinniness and fee burdens mean prospective owners need aggressive client acquisition to break even—ideal for operators with care networks, risky for novices chasing senior care hype without a sales edge.

Analysis based on the 2026 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.

How 2ND FAMILY HOMECARE AND SUPPORT SERVICES Compares

Key Insights

  • Higher than average SBA loan default rate in Senior Care
FranchiseInvestmentFeeRoyaltyLocations
2ND FAMILY HOMECARE AND SUPPORT SERVICES
Current
$120K – $218K$60K5.5%24
SYNERGY HOME CARE$80K – $164K$55K5.0%626
RIGHT AT HOME$75K – $119K$50K5.0%566
Visiting Angels$125K – $171K$65K3.0%541
SENIOR HELPERS$177K – $232K$55K5.0%394
ALWAYS BEST CARE SENIOR SERVICES$90K – $146K$50K6.0%291
Senior Care Average
44 franchises
$157K – $348K$62K5.6%

* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 44 Senior Care franchises by location count.

Locations & Growth


Outlet Growth Over Time

Total outlets at end of each year

Geographic Distribution (2025)

Outlets by state across the United States

Top States
1FL
5
2CO
4
3PA
3
4TN
3
5TX
2
6NC
2
7NJ
1
8OH
1
9MA
1
10IL
1
11ID
1

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SBA Loan History


Historical SBA 7(a) loan data for 2ND FAMILY HOMECARE AND SUPPORT SERVICES franchisees (20252025)

Total Loans
1
Average Loan
$140,600
Total Volume
$0.1M
Default Rate
0.0%

Loans by Year

SBA 7(a) loan activity over time

* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.

1 SBA loans on record

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Franchisee Contacts

13 franchisee contacts on file from official FDD filings.

13 Contacts Available

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Due Diligence


Litigation (Item 3)

Franchisee Cases0
No litigation involving franchisees reported

Bankruptcy (Item 4)

Bankruptcy HistoryNo
No bankruptcy history reported

System Health (Item 20)

Franchise system changes reported in the most recent fiscal year

Terminations
0
Non-Renewals
0
Reacquired
0
Ceased Ops
0
Transfers
0
Sold to Franchisees
0
Projected New
23

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Frequently Asked Questions

The total initial investment to open a 2ND FAMILY HOMECARE AND SUPPORT SERVICES franchise ranges from $119,825 to $217,500. This includes a franchise fee of $60,000. Ongoing royalty fees are 5.5% of gross sales.