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We extract fees, Item 19 financials, franchisee contacts, SBA default rates, litigation, and outlet data from every FDD — so you can compare brands in minutes, not months. Used by multi-unit operators, consultants, and franchise development teams.

JACKSON HEWITT TAX SERVICE

JACKSON HEWITT TAX SERVICE

Jackson Hewitt Tax Service franchises provide professional tax return preparation services and other financial and related products and services under the Jackson Hewitt brand and standardized operating system. Franchisees operate storefront locations and kiosks, often in national account locations like retailers, within defined territories, typically opening at least three offices. The business model is highly seasonal, targeting individuals and small businesses needing paid tax preparation during tax season, in a competitive market including DIY software and free services.

2,744locations
$71K–$105K
Since 1986
ServicesSarasota, FLJackson Hewitt Tax Service Inc.www.jacksonhewitt.comDisclaimer

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Franchise Costs

Franchise Fee
$25,000
Initial Investment
$71,050 – $105,000
Royalty Rate
15.00%
Brand Fund
6.50%

15% royalty (escalating from 3% in year 1, 6% year 2, 9% year 3) + 6.5% advertising fee + varying technology fee (monthly) and technical assistance fee (bi-annual)

Financial Performance


Item 19 Financial Performance

Average Gross Revenue
$117,660
Median Gross Revenue
$86,880

Data Based On: Data is based on 2,663 franchised Jackson Hewitt offices that were reported on the system as active and having been operating for at least one Tax Season prior to the 2025 Tax Season (the “2025 Covered Offices”). Company-owned locations are not included.

* All values for average gross revenue and median gross revenue are directly extracted from the 'All Offices' row of the 'Unit-Level Gross Volume of Business for 2025 Covered Offices' table. No profit or expense data was provided, so profit estimates are not possible.

Extracted Item 19 Section

Avg. Revenue: $117,660

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JACKSON HEWITT TAX SERVICE Franchise Analysis

Tax season hustle meets franchise stability in Jackson Hewitt's model, where Item 19 finally pulls back the curtain on revenue performance after years of secrecy. SBA loan data hints at financing feasibility with minimal defaults, yet a wave of transfers and legal skirmishes raises eyebrows. Is this seasonal powerhouse shrinking for a reason, or primed for a rebound?

Entry runs $71,050-$105,000 per Item 7, including a $25,000 franchise fee, with franchisees often launching three offices in territories. Royalties start low at 3% in year one, ramping to 6%, 9%, then 15%, plus 6.5% ad fund, monthly tech fees, and bi-annual assistance charges—potentially squeezing margins in a field battling TurboTax and free-file options. Item 19 discloses average gross revenue of $117,660 and median $86,880 across units, implying lean profits after fees and seasonality; no net income data leaves EBITDA guesses to operators, but 88 SBA loans averaging $617,068 with just 1.1% default rate signals viable debt service for survivors.

Franchising since 1986, the system contracted 8% from 2,981 locations in 2024 to 2,744 in 2025 per Item 20, with 37 terminations, only 3 non-renewals, 52 transfers, and 33 projected new units—transfers outpacing growth flags owner exits amid competition. Corporate dominates with 2,423 owned units versus 321 franchised, reducing franchisor desperation but questioning expansion commitment. Litigation involving 94 franchisees alleging fraud over incentives (settled post-arbitration) underscores payout disputes; prospective investors face a mature but contracting network where high fees and sales medians demand volume to thrive.

Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.

How JACKSON HEWITT TAX SERVICE Compares

Key Insights

  • Top 10 largest franchise system in Business Services
FranchiseInvestmentFeeRoyaltyLocations
JACKSON HEWITT TAX SERVICE
Current
$71K – $105K$25K15.0%2,744
Bimbo Foods Bakeries Distribution, LLC$14K – $607KN/AN/A6,454
THE UPS STORE (TRADITIONAL)$216K – $609K$30K5.0%4,500
RE/MAX$37K – $337K$35K1.0%2,994
CRUISE PLANNERS$2K – $21K$11K3.0%2,655
CruiseOne$12K – $21K$11K1.5%2,515
Business Services Average
198 franchises
$121K – $289K$47K10.2%

* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 198 Business Services franchises by location count.

Locations & Growth


Outlet Growth Over Time

Total outlets at end of each year

Geographic Distribution (2025)

Outlets by state across the United States

Top States
1TX
275
2FL
199
3IL
181
4NC
180
5TN
153
6PA
132
7OK
125
8VA
114
9MO
103
10NY
93
11SC
92
12MS
90
13IN
83
14AZ
75
15CA
74

+31 more states

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SBA Loan History


Historical SBA 7(a) loan data for JACKSON HEWITT TAX SERVICE franchisees (20102025)

Total Loans
88
Average Loan
$617,068
Total Volume
$54.3M
Default Rate
1.1%

Loans by Year

SBA 7(a) loan activity over time

* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.

88 SBA loans on record

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Franchisee Contacts

1,787 franchisee contacts on file from official FDD filings.

1,787 Contacts Available

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Due Diligence


Litigation (Item 3)

Franchisee Cases1

Breach of franchise agreements and New Jersey Consumer Fraud Act claims by 94 franchisees over incentive payment calculations, settled after arbitration.

Bankruptcy (Item 4)

Bankruptcy HistoryNo
No bankruptcy history reported

System Health (Item 20)

Franchise system changes reported in the most recent fiscal year

Terminations
37
Non-Renewals
3
Reacquired
171
Ceased Ops
102
Transfers
52
Sold to Franchisees
0
Projected New
33

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Frequently Asked Questions

The total initial investment to open a JACKSON HEWITT TAX SERVICE franchise ranges from $71,050 to $105,000. This includes a franchise fee of $25,000. Ongoing royalty fees are 15.0% of gross sales.