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PET SUPPLIES PLUS
Pet Supplies Plus franchises retail stores offering a wide variety of pet food, supplies, small pets (such as birds, reptiles, fish, but not dogs or cats), grooming, bathing services, and related products in clean, bright environments with wide aisles. The business model centers on a proprietary system including uniform standards, supplier networks, store design, merchandising, marketing, and operations to maintain brand consistency. It targets pet owners seeking convenient, high-quality pet products and services.
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Franchise Costs
3% royalty (2% first 12 months) + ~1.2% brand fund (NAF, $1,000/mo first 12 months then 1/3 of ad contribution) + $925-$1,200/mo technology + $265-$340/mo POS lease + $132/mo grooming software
Financial Performance
Item 19 Financial Performance
Data Based On: 347 Reporting Franchised Stores operating from January 1, 2024 to December 28, 2024.
* Best Guess Profit High calculated as: Average Annual Gross Sales ($2,666,693) * High Annual Gross Margin % (50.8%) - (Average Annual Gross Sales ($2,666,693) * Average Annual Rent % of Sales (6.9%)) - (Average Annual Gross Sales ($2,666,693) * Average Annual Labor % of Sales (14.4%)) = $786,674. Best Guess Profit Low calculated as: Average Annual Gross Sales ($2,666,693) * Low Annual Gross Margin % (27.7%) - (Average Annual Gross Sales ($2,666,693) * Average Annual Rent % of Sales (6.9%)) - (Average Annual Gross Sales ($2,666,693) * Average Annual Labor % of Sales (14.4%)) = $170,668.
Extracted Item 19 Section
Avg. Revenue: $2,666,693
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Unlock financial performance dataPET SUPPLIES PLUS Franchise Analysis
Imagine stepping into a pet store where wide aisles and bright lights make every visit feel welcoming, a formula Pet Supplies Plus has perfected since 1991. Item 19 disclosures paint a picture of substantial revenue potential, while a robust SBA loan history hints at accessible financing with minimal pitfalls. But with litigation whispers and a bankruptcy mark on the record, does this expanding chain offer the steady returns pet-loving entrepreneurs dream of?
Item 7 outlines the initial investment range of $536,520 to $1,965,005, including a $49,900 franchise fee, driven by real estate, inventory, and build-out costs for these specialty retail spots focused on pet food, supplies, and small animal services—no dogs or cats. Ongoing fees include a 3% royalty (reduced to 2% for the first 12 months), 1.2% brand/ad fund (with a $1,000 monthly cap initially), plus technology ($925-$1,200/mo), POS lease ($265-$340/mo), and grooming software ($132/mo). Item 19 shines brightly: average gross revenue hits $2,666,693, median at $2,496,071, with estimated profits spanning $170,668 to $786,674, signaling strong cash flow for top performers in high-traffic pet markets.
The system boasts 502 franchised units alongside 233 corporate stores, growing from 484 total locations in 2023 to 499 in 2024—a modest 3% uptick—with 23 projected new units and 19 transfers indicating stability over rapid expansion. SBA data is impressive: 225 loans averaging $820,029 and a tiny 1.8% default rate, easing entry for qualified buyers. Litigation centers on a few franchisee disputes over agreements and non-competes, plus a bankruptcy history, but low terminations suggest operational resilience—ideal for those eyeing pet retail's boom, though larger investments demand scrutiny of local competition and supply chains.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How PET SUPPLIES PLUS Compares
Key Insights
- Higher investment than 87% of Specialty Retail franchises
- Top 10 largest franchise system in Specialty Retail
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
PET SUPPLIES PLUS Current | $537K – $2.0M | $50K | 3.0% | 502 |
| MERLE NORMAN COSMETICS | $48K – $260K | N/A | N/A | 797 |
| CORNWELL | $80K – $324K | N/A | N/A | 793 |
| BATTERIES PLUS | $285K – $537K | $50K | 5.0% | 601 |
| WILD BIRDS UNLIMITED | $227K – $379K | $40K | 4.0% | 340 |
| MUSIC-GO-ROUND | $346K – $460K | $25K | 5.0% | 309 |
Specialty Retail Average 47 franchises | $284K – $703K | $39K | 5.0% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 47 Specialty Retail franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+26 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for PET SUPPLIES PLUS franchisees (2011 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
225 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
598 franchisee contacts on file from official FDD filings.
598 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Primarily breach of franchise agreement disputes involving termination/renewal failures, non-compete violations, unauthorized inventory sales, Lanham Act violations, and trade secrets misappropriation, both cases linked to the same franchisee owner.
Bankruptcy (Item 4)
Parent Franchise Group, Inc. and affiliates including PSP Franchising, LLC filed Chapter 11 on November 3, 2024 (ongoing).
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a PET SUPPLIES PLUS franchise ranges from $536,520 to $1,965,005. This includes a franchise fee of $49,900. Ongoing royalty fees are 3.0% of gross sales.
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