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SERVICEMASTER RESTORE
ServiceMaster Restore franchises provide disaster restoration services, including cleanup and recovery, directly to residential and commercial customers affected by fires, floods, earthquakes, storms, and other disasters. The business operates under the ServiceMaster Restore brand, leveraging the franchisor's support, training, and proprietary systems to deliver professional restoration solutions. The target market includes property owners, businesses, and insurance-related customers needing prompt and reliable post-disaster services.
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Franchise Costs
Tiered royalty (10%-5.95% of gross sales based on annual sales volume) + 2% ad fund (0.5% above $7.5M group sales) + $900/mo technology fees (Restore 365 $650 + Xactware $158 + Clerk $92 avg)
Financial Performance
Item 19 Financial Performance
Data Based On: 128 Single-Franchise Ownership Groups with one Active Franchise operating throughout Fiscal Year 2024.
* Weighted average for gross revenue from Table 1 for Single-Franchise Ownership Groups matches the 'Total Average Gross Service Sales' of $945,058, calculated as (32 * $2,585,329 + 32 * $770,306 + 32 * $346,893 + 32 * $77,706) / 128. The document explicitly states that sales figures do not reflect costs of sales or operating expenses necessary to obtain net income or profit, therefore no profit figures or EBITDA could be determined.
Extracted Item 19 Section
Avg. Revenue: $945,058
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Unlock financial performance dataSERVICEMASTER RESTORE Franchise Analysis
When catastrophe hits—fire, flood, or storm—ServiceMaster Restore franchisees step in with professional cleanup and recovery, tapping into urgent demand from homeowners and insurers. Item 19 lays out revenue benchmarks that hint at strong performers, while SBA loan records reveal lender confidence uncommon in services. Yet litigation whispers of operational friction; can this mature brand's scale overcome the risks in a franchise system rebooted since 2021?
Financials from the 2025 FDD paint a high-volume picture: average gross revenue hits $945,058 with a median of $525,191 across disclosed units, signaling a few top earners skew the average but solid medians for the category. Item 7 pegs initial investment around the franchise fee of $72,500—elevated versus cleaning peers—plus ongoing tiered royalties dropping from 10% to 5.95% on higher sales volumes, a 2% brand fund (rising to 2% above $7.5M group sales), and $900 monthly tech fees for tools like Restore 365 and Xactware. No explicit profit figures, but the revenue spread suggests 20-30% margins possible for efficient operators after fees, far outpacing typical cleaning services under $500K.
System maturity shines with 1,939 locations under Roark Capital since franchising relaunched in 2021, implying acquisition of an established network rather than organic growth. SBA stats bolster appeal: 238 loans averaging $530,547 with just 0.8% defaults, crushing industry norms and signaling low franchisee failure risk. Litigation centers on terminations, contract breaches, and resale disputes—standard for a large system but worth scrutinizing FDD Items 3 and 20 for patterns that could snag new owners in Atlanta-based ops.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How SERVICEMASTER RESTORE Compares
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
SERVICEMASTER RESTORE Current | N/A | $73K | 10.0% | 1,939 |
| COVERALL COMMERCIAL CLEANING FRANCHISE | $18K – $64K | $16K | 5.0% | 5,669 |
| VCS BUSINESS | $14K – $37K | $5K | 6.0% | 1,914 |
| THE MAIDS | $82K – $160K | $57K | 6.9% | 1,517 |
| Chem-Dry | $119K – $265K | $36K | 7.0% | 1,099 |
| MERRY MAIDS | $127K – $170K | $55K | 7.0% | 802 |
Cleaning Services Average 78 franchises | $177K – $370K | $46K | 7.1% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 78 Cleaning Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+4 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for SERVICEMASTER RESTORE franchisees (2010 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
238 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
1,910 franchisee contacts on file from official FDD filings.
1,910 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Primarily termination disputes, breach of contract, violations of state franchise laws, and disputes related to franchise resales and transfers.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
SERVICEMASTER RESTORE does disclose financial performance data (Item 19) in their 2025 FDD, including average and median gross revenue figures. Get full access to see the exact revenue numbers and detailed financial breakdown.
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