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THE UPS STORE (TRADITIONAL)
The UPS Store franchises retail centers offering shipping, packaging, postal, print, notary, copying, office supplies, and communication services like faxing. These centers target businesses of all sizes, small office/home office workers, and busy consumers seeking convenient, time-saving services. The business model relies on a service distribution network connecting franchisees with national and international companies for shipping, packaging, print, and other needs.
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Franchise Costs
5% royalty + 1% marketing fee + 2.5% national ad fund + $100-500/mo collaborative dues + $202/mo technology fee
Financial Performance
Item 19 Financial Performance
Data Based On: 4,931 franchised Traditional The UPS Store® Centers in the United States that were in operation and reported gross sales during the entire 2024 Year, subject to specific qualifiers regarding continuous operation and reporting, and excluding Non-Traditional sites.
* All revenue figures (average, median, top 10% average, bottom 10% average) for the 2024 calendar year are directly extracted from the 'Systemwide Outlet Summary' table and the accompanying narrative within Item 19. The document explicitly states that these adjusted gross sales numbers do not reflect costs of sales, operating expenses, or other costs that must be deducted to obtain net income or profit, and it does not provide percentages or ranges for these expenses, thus profit estimates cannot be made.
Extracted Item 19 Section
Avg. Revenue: $719,842
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Unlock financial performance dataTHE UPS STORE (TRADITIONAL) Franchise Analysis
Ever wondered if a shipping powerhouse like The UPS Store still delivers for franchise investors in today's e-commerce boom? Backed by UPS since 1980 with 5,000+ locations, this business services giant teases Item 19 revenue figures that punch above many retail peers, plus an SBA loan track record that whispers reliability. But with high transfer activity and a fresh litigation hiccup, does the data signal smooth sailing or hidden turbulence?
Item 7 lays out the financial entry: franchise fee of $29,950 atop a total investment from $216,417 to $608,975, covering build-out for shipping, printing, and notary hubs targeting businesses and consumers. Ongoing fees bite at 5% royalty, 2.5% national ad fund, 1% marketing, plus $100-500/month collaborative dues and $202/month tech fee—reasonable for a turnkey model with national vendor ties. Item 19 shines bright: average gross revenue $719,842, median $686,743 across mature units, suggesting solid top-line potential in high-traffic spots, though profitability hinges on location and ops efficiency.
System vitality looks steady but not explosive: 4,500 franchise locations plus 500 corporate, up 2% from 5,232 to 5,350 units, with 118 projected new openings. Health metrics impress—terminations at just 8, non-renewals 3—yet 404 transfers hint at resale churn, possibly from owners cashing out. SBA data crushes doubts: 1,499 loans averaging $304,682 with a tiny 0.3% default rate, underscoring bank confidence. One litigation note flags a California dispute over termination threats and competition, but it's isolated. For hands-on operators eyeing $700K+ revenue in business services, this scales reliably, though scout real estate hard to hit the low-end investment.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How THE UPS STORE (TRADITIONAL) Compares
Key Insights
- Higher investment than 87% of Business Services franchises
- #2 largest franchise system in Business Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
THE UPS STORE (TRADITIONAL) Current | $216K – $609K | $30K | 5.0% | 4,500 |
| Bimbo Foods Bakeries Distribution, LLC | $14K – $607K | N/A | N/A | 6,454 |
| RE/MAX | $37K – $337K | $35K | 1.0% | 2,994 |
| JACKSON HEWITT TAX SERVICE | $71K – $105K | $25K | 15.0% | 2,744 |
| CRUISE PLANNERS | $2K – $21K | $11K | 3.0% | 2,655 |
| CruiseOne | $12K – $21K | $11K | 1.5% | 2,515 |
Business Services Average 198 franchises | $121K – $289K | $47K | 10.4% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 198 Business Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+36 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for THE UPS STORE (TRADITIONAL) franchisees (2010 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
1499 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
5,072 franchisee contacts on file from official FDD filings.
5,072 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Dispute with former franchisee alleging violation of California franchise law, breach of implied covenant, fraud, and interference related to competing business and termination threats.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a THE UPS STORE (TRADITIONAL) franchise ranges from $216,417 to $608,975. This includes a franchise fee of $29,950. Ongoing royalty fees are 5.0% of gross sales.
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