101 MOBILITY

Franchising since 2010 from Wilmington, NC, 101 Mobility grew from 177 franchised units in 2023 to 178 in 2024—a mere +1%—alongside 16 corporate locations, signaling a mature but stagnant system unlikely to explode soon. Item 19 reveals average gross revenue of $767,913 across disclosing franchisees, a solid figure for a service-heavy model focused on private-pay sales like stairlifts and ramps via in-home consults and VA hospital deals. Entry demands a $74,000 franchise fee within a $181,850-$258,600 initial investment (Item 7), with ongoing 7% royalties tiering down to 6% over $500K sales and 5% over $1M, plus 2% brand fund, $125/month tech fee, and $300-$400/month call service—fees that could pressure thinner margins without volume.

SBA financing supports viability, with 25 loans averaging $184,152 and an enviable 4% default rate, far below industry norms and affirming franchisee staying power. However, four system transfers and one litigation case (Item 3)—a settled suit against a terminated franchisee for non-payment, breaches, and non-compete violations—flag execution risks for underperformers. For investors eyeing business services, these metrics paint a defensible but low-growth opportunity: strong top-line potential if you nail installations and referrals, but expect deliberate scaling amid aging demographics.