BRIGHTSTAR CARE
BrightStar Care franchises operate agencies that provide comprehensive non-medical and medical home care services, including companion care, personal care, and skilled nursing, to private-duty clients in their homes or residences, as well as supplemental healthcare staffing to institutional clients like hospitals, nursing homes, and clinics. The business model is based on franchising the BrightStar Care Agency Program, which includes proprietary systems, trademarks, and training, with franchisees generating revenue from four primary streams: non-medical care, personal care, skilled care, and staffing. Target markets include individuals and families needing in-home care funded by various payors, and healthcare facilities requiring reliable staffing solutions.
Franchise Costs
5.25% royalty (6.25% on National Accounts) + 2.5% General Marketing Fee + $250/mo Athena Business System fee
Financial Performance
Item 19 Financial Performance
Data Based On: 190 BrightStar Agencies (Franchised & Affiliate-owned) open 12 months or longer in 2024, including those previously franchised and later acquired by affiliates.
Extracted Item 19 Section
How BRIGHTSTAR CARE Compares
Key Insights
- One of the lowest SBA loan default rates in Home Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
BRIGHTSTAR CARE Current | $132K – $235K | $50K | 5.3% | 373 |
| MERRY MAIDS | $127K – $166K | $55K | 7.0% | 933 |
| HOLIDAY LIGHTING HEROES | $150K – $177K | $127K | 10.0% | 653 |
| SIGN GYPSIES | $4K – $5K | $1K | N/A | 587 |
| MOSQUITO AUTHORITY | $54K – $128K | $45K | 10.0% | 546 |
| Culligan | $130K – $814K | $40K | 2.0% | 460 |
Home Services Average 130 franchises | $144K – $289K | $53K | 7.0% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 130 Home Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+23 more states
SBA Loan History
Historical SBA 7(a) loan data for BRIGHTSTAR CARE franchisees (2018 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
Franchisee Contacts
311 franchisee contacts on file from official FDD filings.
| Name | SBA Loan |
|---|---|
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
311 Contacts Available
Unlock all BRIGHTSTAR CARE franchisee contacts with verified contact information
Due Diligence
Litigation (Item 3)
One arbitration by former franchisees alleging fraud, misrepresentation, and violations of franchise disclosure laws in connection with franchise acquisition; one arbitration initiated by franchisor against former franchisee and guarantors.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
Frequently Asked Questions
The total initial investment to open a BRIGHTSTAR CARE franchise ranges from $132,499 to $235,038. This includes a franchise fee of $50,000. Ongoing royalty fees are 5.3% of gross sales.
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