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COST CUTTERS
Cost Cutters provides value-priced, family-oriented hair care services including haircutting, hairstyling, shampooing, conditioning, and other related services for men, women, and children, along with sales of hair care products and merchandise. Some Cost Cutters salons operate inside Walmart stores and Supercenters, following a business model focused on affordable, high-quality hair care through franchised locations. The target market is the general public seeking convenient, budget-friendly salon services.
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Franchise Costs
5% continuing fee (4% first 52 weeks) + 2-2.5% advertising + $170/mo POS software + $10/mo gift card fee
Financial Performance
Item 19 Financial Performance
This franchise did not provide Item 19 financial performance data.
Be careful if you are interested in investing. The lack of financial performance representations may indicate limited data or varying results across franchises.
Extracted Item 19 Section
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Unlock financial performance dataCOST CUTTERS Franchise Analysis
Picture walking into a Cost Cutters salon tucked inside a Walmart, buzzing with families seeking quick, no-frills haircuts—sounds like steady foot traffic gold, right? Yet this value-priced chain, franchising since 1982 under Regis Corporation, is facing a contraction that raises eyebrows. The FDD uncovers telling termination and litigation patterns, plus no Item 19 earnings data, leaving investors to piece together viability from other metrics. Can a system shedding locations still deliver the clip-and-save returns you're chasing?
Item 7 lays out the financial entry: initial investment of $184,440-$336,340, with a $39,500 franchise fee. Ongoing fees hit 5% royalty (reduced to 4% for the first 52 weeks), 2-2.5% brand/ad fund, plus $170/month POS software and $10/month gift card fees—stacking up higher than bare-bones personal care peers. No Item 19 means no disclosed revenues or profits, a red flag in a category where averages often exceed $300K AUV; you'll rely on FDD contacts for real talk. SBA records show just 10 loans averaging $589,750, suggesting limited lender enthusiasm or scale.
System health signals caution: locations dropped 15% from 1,077 (2024) to 911 (2025), fueled by 46 terminations, a hefty 125 non-renewals, and 89 transfers—non-renewals dwarf typical rates, hinting at franchisee dissatisfaction. Litigation centers on franchisor collections for royalties/rent, met with franchisee counterclaims of fraud, misrepresentation, and contract breaches under state laws; most settled with payments to franchisees, one arbitration win for them. For budget haircare in high-traffic spots like Walmarts, volume potential exists, but shrinkage and disputes erode the value prop—scrutinize support and site selection before clipping your capital.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How COST CUTTERS Compares
Key Insights
- #1 largest franchise system in Personal Care Services
- One of the lowest SBA loan default rates in Personal Care Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
COST CUTTERS Current | $184K – $336K | $40K | 5.0% | 911 |
| COMFORT KEEPERS | $120K – $191K | $55K | 5.0% | 619 |
| REGAL NAILS SALON & SPA | $173K – $722K | $25K | N/A | 513 |
| PALM BEACH TAN | $639K – $1.0M | $30K | 6.0% | 398 |
| HOUSE OF COLOUR | $33K – $52K | $30K | 4.0% | 312 |
| DRYBAR | $410K – $1.0M | $50K | 7.0% | 176 |
Personal Care Services Average 20 franchises | $418K – $809K | $43K | 5.9% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 20 Personal Care Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2025)
Outlets by state across the United States
+34 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for COST CUTTERS franchisees (2015 – 2020)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
10 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
392 franchisee contacts on file from official FDD filings.
392 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Primarily collections actions by franchisor/affiliates against franchisees (Supercuts, Smartstyle, Pro-Cuts) for past-due royalties, advertising contributions, and rent, coupled with franchisee counterclaims alleging violations of state franchise acts (Virginia, Minnesota), fraud, negligent misrepresentation, and breach of contract related to franchise sales and support. Most cases settled with payments to franchisees; one resulted in arbitration award to franchisee.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a COST CUTTERS franchise ranges from $184,440 to $336,340. This includes a franchise fee of $39,500. Ongoing royalty fees are 5.0% of gross sales.
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