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MASSAGE HEIGHTS
Massage Heights franchises allow owners to operate retail spa retreats providing therapeutic massage and facial services, including Swedish massage, deep tissue, reflexology, aromatherapy, and skincare treatments like chemical peels and microdermabrasion, primarily through membership-based programs for convenient, affordable resort-quality services. Businesses also sell branded lotions, oils, facial products, and wellness items to members and the public. The target market is mid-level income to affluent adults of all ages in urban and suburban areas seeking balanced, healthy lifestyles.
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Franchise Costs
6% royalty + 3% brand fund + $350/mo social media + $550/mo technology + $109/mo rapid response
Financial Performance
Item 19 Financial Performance
Data Based On: 100 Franchised Retreats open and in continuous operation for 12-months or longer as of December 31, 2023.
* All revenue figures were directly extracted from 'Table 1: Gross Revenue'. No calculations were performed for average, median, top quartile, or bottom quartile revenue as direct values were provided for the 'All Retreats', 'Top 10', and 'Bottom 10' categories. The document explicitly states that it does not contain information about operating costs or expenses, hence profit/EBITDA metrics are null.
Extracted Item 19 Section
Avg. Revenue: $1,039,409
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Unlock financial performance dataMASSAGE HEIGHTS Franchise Analysis
Picture this: a spa franchise born in 2007 that bets big on memberships to lock in recurring revenue amid the wellness explosion, yet growth has been surprisingly modest. Item 19 finally pulls back the curtain on revenue performance, while a hefty SBA loan history hints at financing realities and risks. Does this steady-if-slow performer deliver the retreat-like returns owners crave, or is the fine print massaging the truth?
Dive into the numbers from the 2024 FDD: initial investment spans $472,199 to $551,771, with a $49,500 franchise fee. Royalty hits 6%, plus 3% brand fund, and extras like $350/month social media, $550/month tech, and $109/month rapid response—fees that add up fast for a service business. Item 19 shines with average gross revenue of $1,039,409 and median $947,687 across existing units, suggesting solid top-line potential from memberships driving Swedish massages, facials, and retail wellness sales to mid-to-affluent clients in urban/suburban spots. But with only 103 franchised locations (plus 1 corporate) and growth crawling from 102 to 103 units (+1%), plus 3 terminations, 1 non-renewal, and 8 transfers, system health feels stable yet stagnant—projected new units at just 1 signals caution.
SBA data adds grit: 104 loans averaging $390,355, but a 13.5% default rate flags financing hurdles in this capital-intensive spa play headquartered in San Antonio. Litigation in the FDD covers breaches like unpaid fees, operational lapses, and development disputes with franchisees and developers, underscoring execution risks. For buyers eyeing this membership-fueled model, scrutinize Item 19 breakdowns by location age, validate local demand via demographics, and probe recent transfer motivations—could this be a cash-flow gem or a high-fee headache in a competitive spa field?
Analysis based on the 2024 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How MASSAGE HEIGHTS Compares
Key Insights
- Lower than average SBA loan default rate in Beauty & Spa Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
MASSAGE HEIGHTS Current | $472K – $552K | $50K | 6.0% | 103 |
| SPORTS CLIPS (SINGLE UNIT) | $237K – $581K | $30K | 6.0% | 1,702 |
| SUPERCUTS | $186K – $323K | $40K | 6.0% | 1,701 |
| DaVi Nails and Em Lash Studio | $61K – $144K | $65K | N/A | 400 |
| PALM BEACH TAN | $648K – $1.1M | $30K | 6.0% | 397 |
| DAVI NAILS | $57K – $125K | $65K | 0.0% | 387 |
Beauty & Spa Services Average 52 franchises | $413K – $743K | $48K | 6.2% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 52 Beauty & Spa Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2023)
Outlets by state across the United States
+4 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for MASSAGE HEIGHTS franchisees (2010 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
104 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
195 franchisee contacts on file from official FDD filings.
195 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Breaches of franchise agreements, including termination and abandonment disputes, failure to pay royalties and fees, non-compliance with operational standards, and disputes over development schedules and agreement renewals with franchisees, area representatives, and regional developers.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a MASSAGE HEIGHTS franchise ranges from $472,199 to $551,771. This includes a franchise fee of $49,500. Ongoing royalty fees are 6.0% of gross sales.
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