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WINDOW GENIE
Window Genie franchises operate businesses providing window cleaning, pressure washing, holiday lighting, gutter cleaning, window tinting, and related ancillary services. They serve both residential and commercial markets. The business model is franchising these specialized home services under the Window Genie brand, with support from the franchisor.
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Franchise Costs
7% royalty + 2% ad fund + $407/mo software + $349/mo call center
Financial Performance
Item 19 Financial Performance
Data Based On: 90 franchised businesses open and reporting for full 52 weeks during the Reporting Period (2024).
* The overall average gross revenue ($485,284) and median gross revenue ($387,308) for 2024 were taken directly from the '100%' row of the 'PART IV – ANNUAL GROSS SALES FOR THE REPORTING PERIOD' table and confirmed by the 'PART V - SYSTEMWIDE ANNUAL GROSS SALES DATA FOR THE LAST THREE YEARS' table. Revenue for top and bottom quartiles were taken from the 'Top 25%' and 'Bottom 25%' rows of the Part IV table, respectively. A weighted average calculated from the 'Top 50%' and 'Bottom 50%' segments resulted in $487,118, a slight difference from the stated overall average, likely due to rounding in the segmented data. No information on gross profit, net income, net profit, EBITDA, or expense data was provided to estimate profit ranges.
Extracted Item 19 Section
Avg. Revenue: $485,284
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Unlock financial performance dataWINDOW GENIE Franchise Analysis
Window Genie has been franchising specialized cleaning services since 1998, building a network now at 103 units under Neighborly's umbrella. Item 19 financial disclosures paint a picture of revenue potential amid a recent dip from 106 to 103 locations, while a hefty SBA loan portfolio hints at financing realities many face. What does this mean for your shot at steady home services income—stability or a cautionary tale?
The system's track record shows modest contraction: down 3% from 2023 to 2024, with 11 projected new units, but 6 terminations, 1 non-renewal, and 6 transfers signal some owner churn (FDD Items 20/21). Franchising for 26 years brings brand recognition in window cleaning, pressure washing, and holiday lights, backed by Neighborly (KKR-owned). Yet litigation notes reveal suits against franchisees for unpaid fees, pointing to cash flow pressures. SBA data underscores risks—116 loans averaging $154K, but a 27.6% default rate exceeds industry norms, suggesting higher failure odds for leveraged owners.
Economics start with a $40K franchise fee and $125,600-$300K total investment (Item 7), plus 7% royalties, 2% ad fund, $407/mo software, and $349/mo call center—ongoing costs that bite into margins. Item 19 shines: average gross revenue $485,284, median $387,308 across units, implying solid top-line for efficient operators in residential/commercial markets. But no bottom-line profits disclosed, and high SBA defaults flag profitability hurdles; you'd need 40-50% margins to thrive after fees. For hands-on service pros eyeing $400K+ sales, it's viable if you dodge the debt traps—otherwise, the contraction and litigation whisper caution.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How WINDOW GENIE Compares
Key Insights
- Lower than average SBA loan default rate in Cleaning Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
WINDOW GENIE Current | $126K – $300K | $40K | 7.0% | 103 |
| COVERALL COMMERCIAL CLEANING FRANCHISE | $18K – $64K | $16K | 5.0% | 5,669 |
| VCS BUSINESS | $14K – $37K | $5K | 6.0% | 1,914 |
| THE MAIDS | $82K – $160K | $57K | 6.9% | 1,517 |
| Chem-Dry | $119K – $265K | $36K | 7.0% | 1,099 |
| MERRY MAIDS | $127K – $170K | $55K | 7.0% | 802 |
Cleaning Services Average 78 franchises | $177K – $370K | $46K | 7.1% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 78 Cleaning Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+21 more states
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for WINDOW GENIE franchisees (2013 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
116 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
116 franchisee contacts on file from official FDD filings.
116 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Suits to collect monies owed from franchisees
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a WINDOW GENIE franchise ranges from $125,600 to $300,000. This includes a franchise fee of $40,000. Ongoing royalty fees are 7.0% of gross sales.
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