CELL PHONE REPAIR ( UNIT)
CPR (Cell Phone Repair) franchises operate repair businesses that provide authorized services for smartphones, cell phones, laptops, game systems, and other electronic devices, while also selling refurbished mobile devices, accessories, and repair parts under the CPR brand. They use a distinctive business system with specified formats, standards, and territories based on market size and demographics, targeting companies, cell phone dealers, and the general public. The franchisor offers individual franchises, multi-store developments, and special programs like GROWTH and SAVE for existing franchisees.
Franchise Costs
5.8% royalty + $285/mo national ad fund + $150-200/mo technology fee
Financial Performance
Item 19 Financial Performance
Data Based On: 368 CPR Franchise Businesses in the United States that were open and operating for at least 12 months as of December 31, 2024.
* The document provides the average annual Gross Volume for the top 10% ($1,057,036) and the bottom 10% ($129,175) of the 368 CPR Franchise Businesses. An overall weighted average or median gross revenue could not be calculated due to the absence of financial data for the middle 80% of units. 'Gross Volume' is considered equivalent to gross revenue based on the provided definition in Note 1.
Extracted Item 19 Section
How CELL PHONE REPAIR ( UNIT) Compares
Key Insights
- Higher than average SBA loan default rate in Business Services
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
CELL PHONE REPAIR ( UNIT) Current | $105K – $310K | $20K | 5.8% | 427 |
| Bimbo Foods Bakeries Distribution, LLC | $14K – $607K | N/A | N/A | 6,454 |
| THE UPS STORE (TRADITIONAL) | $216K – $609K | $30K | 5.0% | 4,500 |
| JACKSON HEWITT TAX SERVICE | $71K – $105K | $25K | 15.0% | 2,744 |
| CRUISE PLANNERS | $2K – $21K | $11K | 3.0% | 2,655 |
| SERVPRO (UNIT) | $259K – $380K | $100K | 10.0% | 2,286 |
Business Services Average 188 franchises | $118K – $284K | $46K | 10.4% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 188 Business Services franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
+31 more states
SBA Loan History
Historical SBA 7(a) loan data for CELL PHONE REPAIR ( UNIT) franchisees (2019 – 2023)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
Franchisee Contacts
544 franchisee contacts on file from official FDD filings.
| Name | SBA Loan |
|---|---|
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
John Smith ABC Franchise LLC | $350,000 2023 · Active |
544 Contacts Available
Unlock all CELL PHONE REPAIR ( UNIT) franchisee contacts with verified contact information
Due Diligence
Litigation (Item 3)
Primarily putative class actions and individual arbitrations alleging breach of franchise agreement, good faith and fair dealing violations, fraudulent/negligent misrepresentations, and deceptive trade practices related to exclusive OEM battery supplier, marketing expense disclosures, Assurant competition, and advisory services.
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
Frequently Asked Questions
The total initial investment to open a CELL PHONE REPAIR ( UNIT) franchise ranges from $104,750 to $310,400. This includes a franchise fee of $19,900. Ongoing royalty fees are 5.8% of gross sales.
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