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1Heart Caregiver Services
1Heart Caregiver Services franchises non-medical home care agencies that provide in-home supportive services to the elderly, disabled individuals, and others needing assistance without requiring nursing home care, including staffing services to senior living facilities and residential care facilities for the elderly. The business model generates revenue from caregiving services, referral income from client placements, and training fees through 1Heart Caregiver University, operating under standardized systems, methods, and procedures. It targets the expanding in-home care market driven by an aging population, competing with other home care providers.
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Franchise Costs
5% royalty + 2% brand fund + $120+/mo CRM software + ~$167/mo accounting software + $6-15/email/mo technology fee
Financial Performance
Item 19 Financial Performance
Data Based On: 20 Reporting Franchised Businesses operating during the 2024 calendar year, which had operated for at least twelve months.
* All profit/EBITDA metrics (average_gross_profit, average_net_income, average_net_profit, average_ebitda, ebitda_margin_pct, best_guess_profit_low, best_guess_profit_high) are set to null. Part II (Reporting Franchised Businesses) only provides gross revenue data. Part I (Affiliate-Owned Business) expense data is explicitly stated to be incomplete and not fully representative of a typical franchised business's operating expenses (Note D on Page 6).
Extracted Item 19 Section
Avg. Revenue: $1,268,227
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Unlock financial performance data1Heart Caregiver Services Franchise Analysis
In the exploding senior care market, 1Heart Caregiver Services offers a niche in non-medical in-home support, tapping into aging demographics without the complexities of medical staffing. Item 19 provides revenue snapshots across its units, while low termination counts and expansion projections suggest stability amid competition. Yet with just two dozen franchise locations after a decade, does this system's modest scale signal untapped opportunity or slower-than-expected traction?
Franchising since 2014, 1Heart has methodically expanded from 22 locations in 2023 to 26 in 2024—a solid 18% growth rate that outpaces many senior care peers, backed by 4 projected new units. With only 1 termination on record and 24 franchise plus 2 corporate spots, the system shows healthy retention and no major contraction red flags. This trajectory points to a maturing brand in a high-demand sector, where staffing senior facilities and referral placements fuel scalability, though the small footprint means franchisees must hustle for local dominance.
Entry is franchise-friendly at $60,000 fee within a $69,550-$84,475 total investment, but watch ongoing fees: 5% royalty, 2% brand fund, plus $120+/month CRM, ~$167/month accounting, and $6-15 per email tech charges that nibble profits. Item 19 shines with average gross revenue of $1,268,227 but a median of $662,526, highlighting top performers skewing averages—realistic expectations sit closer to median for newcomers. One SBA loan averaging $135,000 underscores accessible financing, yet thin loan volume flags limited institutional buy-in. For investors eyeing senior care, this low-barrier model promises strong upside if you nail operations, but validate local demand against the revenue spread before committing.
Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.
How 1Heart Caregiver Services Compares
Key Insights
- Lower investment than 84% of Senior Care franchises
- Higher than average SBA loan default rate in Senior Care
| Franchise | Investment | Fee | Royalty | Locations |
|---|---|---|---|---|
1Heart Caregiver Services Current | $70K – $84K | $60K | 5.0% | 24 |
| SYNERGY HOME CARE | $80K – $164K | $55K | 5.0% | 626 |
| RIGHT AT HOME | $75K – $119K | $50K | 5.0% | 566 |
| Visiting Angels | $125K – $171K | $65K | 3.0% | 541 |
| SENIOR HELPERS | $149K – $221K | $55K | 5.0% | 355 |
| ALWAYS BEST CARE SENIOR SERVICES | $90K – $146K | $50K | 6.0% | 275 |
Senior Care Average 43 franchises | $159K – $337K | $62K | 5.6% | – |
* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 43 Senior Care franchises by location count.
Locations & Growth
Outlet Growth Over Time
Total outlets at end of each year
Geographic Distribution (2024)
Outlets by state across the United States
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Unlock location growth dataSBA Loan History
Historical SBA 7(a) loan data for 1Heart Caregiver Services franchisees (2025 – 2025)
Loans by Year
SBA 7(a) loan activity over time
* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.
1 SBA loans on record
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Unlock SBA loan historyFranchisee Contacts
23 franchisee contacts on file from official FDD filings.
23 Contacts Available
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Unlock contactsDue Diligence
Litigation (Item 3)
Bankruptcy (Item 4)
System Health (Item 20)
Franchise system changes reported in the most recent fiscal year
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Unlock due diligence reportsFrequently Asked Questions
The total initial investment to open a 1Heart Caregiver Services franchise ranges from $69,550 to $84,475. This includes a franchise fee of $60,000. Ongoing royalty fees are 5.0% of gross sales.
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