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We extract fees, Item 19 financials, franchisee contacts, SBA default rates, litigation, and outlet data from every FDD — so you can compare brands in minutes, not months. Used by multi-unit operators, consultants, and franchise development teams.

TOUCHING HEARTS

TOUCHING HEARTS

Touching Hearts franchises provide high-quality personal care, non-medical in-home care, companionship, care management, and optional ancillary medical and skilled nursing services using the franchisor's proprietary system and trademarks. The business model involves granting franchises to qualified individuals or entities to operate these home healthcare businesses, with initial investments ranging from $84,600 to $147,200. The target market includes older adults, seniors, persons with disabilities, and others with care service needs.

65locations
$85K–$147K
Since 2007
ServicesMinneapolis, MNwww.touchinghearts.comDisclaimer

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Franchise Costs

Franchise Fee
$49,500
Initial Investment
$84,600 – $147,200
Royalty Rate
6.00%
Brand Fund
2.00%
Fixed Monthly Fees
$200 – $200

6% service fee (royalty) + up to 2% marketing fund (currently not collected) + $200/mo technology fee

Financial Performance


Item 19 Financial Performance

Average Gross Revenue
$1,113,359
Median Gross Revenue
$935,595
Top Quartile Revenue
$2,356,995
Bottom Quartile Revenue
$221,605

Data Based On: 62 franchised Businesses open for full year 2024

* Average gross revenue confirmed by calculating weighted average from quartile data in Table 2: (15 units × $2,356,995 + 16 units × $1,214,692 + 16 units × $682,136 + 15 units × $221,605) / 62 total units = $1,113,358.84, which rounds to $1,113,359 as stated in Table 1.

Extracted Item 19 Section

Avg. Revenue: $1,113,359

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TOUCHING HEARTS Franchise Analysis

Senior care demands are surging, and Touching Hearts taps into that with its in-home personal care model built on proprietary systems since 2007. Item 19 earnings data uncovers performance metrics that punch above many peers in this space, yet the SBA financing track record hints at real-world hurdles some owners face. Can a flat location count mask underlying potential—or expose risks worth probing deeper?

Item 7 lays out the startup math: total investment $84,600-$147,200, driven by a hefty $49,500 franchise fee plus buildout, training, and working capital. Ongoing fees hit 6% of revenue as royalty, up to 2% brand fund (not yet collected), and a flat $200 monthly tech fee. Item 19 financials shine with average gross revenue of $1,113,359 and median $935,595 across comparable units, suggesting solid top-line potential in a recession-resistant niche targeting seniors and disabled clients. But subtract those fees, and profitability hinges on scaling to that median or higher—many units likely clear six figures in owner benefit if expenses stay lean.

The system's 65 locations held steady from 2023 to 2024 (+0% growth), with 15 projected new units and 4 transfers signaling modest activity but no boom. Four SBA loans averaging $147,500 come with a 25% default rate, flagging higher financing risk compared to cleaner systems—lenders see volatility here. For buyers eyeing senior care, Touching Hearts delivers proven revenue disclosure and a lower entry barrier than medical-heavy rivals, but stagnant expansion and loan defaults mean vetting local markets and ops support closely to hit those Item 19 averages.

Analysis based on the 2025 Franchise Disclosure Document. All figures should be independently verified before making investment decisions.

How TOUCHING HEARTS Compares

Key Insights

  • Lower than average SBA loan default rate in Senior Care
FranchiseInvestmentFeeRoyaltyLocations
TOUCHING HEARTS
Current
$85K – $147K$50K6.0%65
SYNERGY HOME CARE$80K – $164K$55K5.0%626
RIGHT AT HOME$75K – $119K$50K5.0%566
Visiting Angels$125K – $171K$65K3.0%541
SENIOR HELPERS$149K – $221K$55K5.0%355
ALWAYS BEST CARE SENIOR SERVICES$90K – $146K$50K6.0%275
Senior Care Average
43 franchises
$159K – $337K$62K5.6%

* Comparison based on latest FDD filings. Investment ranges from Item 7, fees from Item 5. Showing top 5 of 43 Senior Care franchises by location count.

Locations & Growth


Outlet Growth Over Time

Total outlets at end of each year

Geographic Distribution (2024)

Outlets by state across the United States

Top States
1NY
10
2MN
9
3FL
8
4WI
5
5CO
5
6TX
5
7TN
4
8PA
4
9OH
3
10NJ
2
11IL
2
12AZ
1
13ID
1
14KS
1
15MA
1

+6 more states

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SBA Loan History


Historical SBA 7(a) loan data for TOUCHING HEARTS franchisees (20172019)

Total Loans
4
Average Loan
$147,500
Total Volume
$0.6M
Default Rate
25.0%

Loans by Year

SBA 7(a) loan activity over time

* Data sourced from SBA 7(a) FOIA loan records. Default rate calculated from charged-off loans.

4 SBA loans on record

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Franchisee Contacts

80 franchisee contacts on file from official FDD filings.

80 Contacts Available

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Due Diligence


Litigation (Item 3)

Franchisee Cases0
No litigation involving franchisees reported

Bankruptcy (Item 4)

Bankruptcy HistoryNo
No bankruptcy history reported

System Health (Item 20)

Franchise system changes reported in the most recent fiscal year

Terminations
0
Non-Renewals
0
Reacquired
0
Ceased Ops
3
Transfers
4
Sold to Franchisees
0
Projected New
15

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Frequently Asked Questions

The total initial investment to open a TOUCHING HEARTS franchise ranges from $84,600 to $147,200. This includes a franchise fee of $49,500. Ongoing royalty fees are 6.0% of gross sales.